Excellent quality and service
Heritage House Lace - Window Treatments
Our line is designed in the US, made of 100% cotton and is beautifully crafted. We strive to produce only the highest quality textiles and décor items and it is our goal that you will have an excellent shopping experience.
To initiate a return please email firstname.lastname@example.org and reference your order number along with the item(s) code or description. We'll respond as soon as possible and provide a return merchandise authorization number (RMA#) along with shipping instructions.
You are responsible for paying for your own shipping costs to return items. You may use the carrier of your choice, or you can request a return label from us. If you decide to use our return label the cost will be deducted from your refund.
Be sure to include your RMA# on the shipping carton.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you originally paid outbound shipping this amount is non-refundable. If approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 business days.
Only regular priced items may be returned. All “sale” items are considered final sale and non-refundable.